Archives: FAQs

Are colours of products shown on the website accurate?

We try and be as accurate as possible while displaying the products online, however, we cannot guarantee that your monitor or screen’s display of any colour will be completely accurate, as computer monitors and screens of electronic devices vary.

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How do I know if an item is in stock?

All items are in stock unless ‘SOLD OUT’ or ‘OUT OF STOCK’ is displayed. Do be aware however that even if an item is in your shopping bag, it can still be bought by another customer while you are still in the process of completing your order. If the product you want to buy is […]

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Is it safe to use my credit or debit card?

Yes, it is safe to use a credit or a debit card. We have SSL and the data is encrypted to make sure the data is safe.

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Can I ship my product to an address different from the billing address?

When you fill in your billing details there will be an option of shipping it to a different address too. You will need to click on that to change the address for delivery of the product. You may only ship to one address per order. If your order contains items that require shipping to multiple […]

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Can I change my shipping address after my order has been dispatched?

Unfortunately, we are unable to redirect orders once your items have been dispatched. Therefore, please ensure you provide a suitable shipping address for the specified delivery time.

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